Documented standard operating procedures
SOPs exist for recurring processes like onboarding, sprint planning, and releases
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SOPs exist for recurring processes like onboarding, sprint planning, and releases
New tasks are auto-created when events happen (deal closed, bug filed, etc.)
Every task has exactly one owner — no "team" assignments
When something is blocked or overdue, there's a clear escalation process
Work transitions smoothly between design → dev → QA → release
Leadership can see project status without asking anyone
Status reports are generated from data, not manually written
Risks are identified and tracked before they become fires
Actual time spent is tracked per task for future estimation accuracy
You can look back and see how fast the team actually ships vs. estimates
You can see who's overloaded and who has bandwidth at any time
Tasks are assigned based on expertise, not just availability
ICs have 4+ hours of uninterrupted focus time daily
Processes exist for how different teams work together
There's a system to detect and address team burnout early
There's one place the team goes to see what needs to be done
Data flows between tools (Slack, GitHub, Figma) without manual copy-paste
Team gets relevant notifications only — no noise
Project docs, decisions, and context are findable in one place
Regular retros happen and action items actually get implemented
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